Document collection
How it works
Create a request and add your own instructions — for example, “SSN card and LLC Articles of Organization”.
They choose each document type, then photograph it or upload photos and PDFs from their phone.
Documents arrive organized by type. Need more? Request additional documents with one click.
Common requests
Front photo with your instructions shown to the customer.
Certificate of formation or incorporation, any state.
IRS CP 575 or 147C letter.
City, county or state licenses and permits.
Multi-page PDFs welcome.
As many months and pages as you need.
Or a bank letter confirming account details.
For merchant underwriting and risk review.
Utility bills, leases and statements.
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FAQ
Photos (JPG, PNG, HEIC and more) and PDFs up to 30 MB per file. Multi-page documents can be uploaded as several photos or one PDF.
Yes. Request additional documents from the review page and the customer uses the same link.
Documents are organized by type for your reviewers. Identity documents in an identity verification also go through the automated checks.
Only your team members with permission. Every view and download is recorded in the audit log.